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Customer Support Associate | Tech Mahindra

Posted by Tech Mahindra

Kolkata
1.5 LPA - 2 LPA
About Company
Tech Mahindra
Job Description

We are currently having openings in our Blended Process – 100% Work From Office. 

With fixed salary & permanent hiring.

  • Designation- 
  • Customer Support Associate (CSA).
  • Have to resolute customer’s query via Email/ Chat- Call if required
  • Job Profile-  
  • Mandatory Criteria-
  • Min HS Pass (Graduation will be preferable)
  • Experienced candidates can only apply
  • Excellent verbal & Written communication skill in English 
  • Customer orientation
  • Ready to work in 24/7 Shifts
  • No planned leave for upcoming 3 month after joining
  • 9 hour of the day, 8 hrs. work and 1 hour break
  • Should have a typing speed of 35WPM with 90% accuracy with a Time limit of 5 minutes
  • Max Age 35
  • Interview Structure-
  • HR round – General check. –
  • OPS round – General Check
  • Client Round – Video Call
  • Payouts –
  • Salary for minimum 1 Year experienced candidate in a BPO – 2 LPA, 15.4 K/Month
  • 300Rs. / Day during Training
  • 100% fixed salary
  • Full salary during training
  • Pick up & drop for odd shifts
  • Stipend amount will be credited post successfully completion of Training and EMP ID creation
Position Exp Salary
Associate fresher Excellent verbal & Written communication skill in English 12,700
Associate Experienced 1yr of bpo exp with documents/ 2yrs of exp in any sector other than telecom 15400
  • Documents Required –
  • Education Mark sheets
  • Aadhar Card
  • Pan Card
  • Open position : 50
  • Location details for Walk In interview:

Tech Mahindra, DLF2, 3rd Floor, Block B, Rajarhat, Kolkata-700156(Opposite of Geetanjali)

Candidates need to carry CV & Aadhar card (Government id card)

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Job Information

How much is the Offered Salary for this role?

Tech Mahindra will offer salary in the range 1.5 LPA - 2 LPA. The exact salary will be decided based on your skills, experience and interview performance.

Role requires experience in

Domestic - India

Number of positions / openings

50

What is the Min. Experience required for this job?

Tech Mahindra expects the desired candidate to have minimum experience of 0 years

What is the Max. Experience required for this job?

Tech Mahindra expects the desired candidate to have maximum experience of 2 years

What is the Qualification required for this job?

Tech Mahindra expects the desired candidate to be a Graduate

Degree

BBA

Work Shift

Rotational shift

Work Location Type

Office

Location

Kolkata

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