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B2C Telecaller

Posted by XtrazCon

Pune
1.5 LPA - 2.5 LPA
About Company
Xtrazcon
Job Description

Responsibilities:

Outbound Calls: Make outbound calls to prospective customers to introduce our products or services, generate leads, and schedule appointments for sales representatives.

Customer Engagement: Engage with existing customers through follow-up calls to gather feedback, provide updates, and address any questions or concerns they may have.

Lead Generation: Identify potential leads by qualifying prospects based on predefined criteria, such as budget, timeline, and need, and gather relevant information for further follow-up.

Database Management: Maintain accurate and up-to-date records of customer interactions, including call logs, lead status, and contact information, using CRM software or other designated tools.

Sales Support: Assist the sales team by providing them with qualified leads and relevant information gathered during customer interactions to facilitate the sales process.

Product Knowledge: Acquire a thorough understanding of our products or services, including features, benefits, pricing, and competitive advantages, to effectively communicate with customers and address their inquiries.

Follow-Up: Follow up on previous calls and inquiries to nurture leads and move them through the sales pipeline. Maintain regular communication with prospects to build rapport and keep them engaged with our offerings.

Performance Metrics: Meet or exceed key performance indicators (KPIs), such as call volume, conversion rates, and lead quality, as set by the sales manager or team leader.

Job Description:

We are seeking a proactive and results-driven Telecaller to join our sales team and support our lead generation efforts. As a Telecaller, you will be responsible for making outbound calls to potential customers, engaging with existing clients, and nurturing leads to drive sales opportunities.

The ideal candidate is confident, persuasive, and possesses excellent communication skills. You should be comfortable speaking with people over the phone, building rapport quickly, and effectively conveying the value proposition of our products or services.

This role requires a high level of organization, attention to detail, and the ability to work independently to achieve targets. If you thrive in a fast-paced environment and enjoy interacting with people, we encourage you to apply.

Join us and be part of a dynamic team dedicated to delivering exceptional customer experiences and driving business growth through proactive sales efforts.

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Job Information

How much is the Offered Salary for this role?

XtrazCon will offer salary in the range 1.5 LPA - 2.5 LPA. The exact salary will be decided based on your skills, experience and interview performance.

Role requires experience in

Domestic - India

Number of positions / openings

10

What is the Min. Experience required for this job?

XtrazCon expects the desired candidate to have minimum experience of 0 years

What is the Max. Experience required for this job?

XtrazCon expects the desired candidate to have maximum experience of Less than 1 Year

Industry

Information Technology & Services

What is the Qualification required for this job?

XtrazCon expects the desired candidate to be a Graduate

Degree

Any

Work Shift

Day shift

Are there any unique Key Skills required for this job?

XtrazCon expects the desired candidate to have the following skills: B2B - Small & Medium Enterprise Sales

Work Location Type

Office

Location

Pune

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