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Vandey provides outsourced instructional services to institutions of higher education and is seeking a candidate to work for Vandey to serve in a full-time role for the position of Student Processing Officer with the University of the People.
University of the People (UoPeople) is the first non-profit, tuition-free, American, accredited, 100% online university. Today, UoPeople has over 1,26,000 students enrolled from more than 200 countries and territories, including 16,500 students who are refugees. We believe that higher education is a basic human right and that it can transform not only the lives of students, but also their families’ lives, their communities, their nations, and, by extension, the world! UoPeople isn’t a traditional university, and we welcome team members who bring creativity and innovation to their roles. We’re a fast-paced, matrixed organization with remote teams all over the globe. If you’re a self-starter who wants to succeed alongside a passionate team, we’d love to hear from you!
The officer is responsible for the back-end processing tasks such as requests, issues, and queries from the internal team.
Position: Student Services Officer
Shift: General Shift
Working Days: Mon-Sat (Sat- Half a day)
Work Mode: Hybrid, Mysore
RESPONSIBILITIES:
· Responsible to maintain applicant/student record via CRM database.
· Perform all kind of tasks those are assigned by other departments on an agreed service level.
· Respond to all kind of queries concerning applicant/student Status.
· Ability to work to the deadline and maintain good performance standards
· Co-ordinate with other departments effectively.
· Any other task or responsibility may be assigned to you on time-to-time or ad hock basis.
QUALIFICATIONS:
· Should have earned Bachelor’sdegree (A fresher or an Experienced)
· Proficiencyin English.
· Experience working in an academic environment, especially with educational backend – is an added advantage.
· Experience with CRM or other customer database software – is an added advantage
Note: Candidates who are from the background of BE and Masters will NOT be considered*
Please apply only if you can comfortably travel to the office – Chamarajapuram, Mysore as this is a hybrid opportunity*
SKILLS:
· Tech-savvy – comfortable working in an online environment
· Self-discipline – ability to work remotely as part of an international team
· Good analytical thought process
· Problem solving
· Grasping knowledge
· Organized
· Critical thinking
· Time management skills
· Detail-oriented
· Excellent Communication skills verbal and written
· Process Improvements in process
· Data Oriented
· Maintain cross training programs.
Job Type: Full-time
University of the People will offer salary in the range 1.5 LPA - 2 LPA. The exact salary will be decided based on your skills, experience and interview performance.
Domestic - India
2
University of the People expects the desired candidate to have minimum experience of 0 years
University of the People expects the desired candidate to have maximum experience of 0 years
education management
University of the People expects the desired candidate to be a Graduate
B. Com,B.A,B.B.A/ B.M.S,BBA,BBM,Bachelor of Arts
Day shift
Hybrid
Mysore
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