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Customer care executive

Posted by tenet

Hyderabad,Hyderabad
1 LPA - 3 LPA
About Company
HEALTH CARE COMPANY
Job Description

URGENT REQUIREMENT FOR FEMALE CUSTOMER CARE EXECUTIVE.

  

Job Description for Customer Care Executive at TENET

  

• Provide excellent customer service to customers on the phone and in-person

• Assist customers with inquiries, questions and concerns regarding products and services

• Follow up on customer inquiries in a timely manner

• Record customer details and inquiries in a customer database

• Resolve customer complaints and provide appropriate solutions to customers

• Monitor customer feedback and take appropriate actions

• Work with customer service team to ensure customer satisfaction

• Monitor customer service performance metrics

• Ensure compliance with applicable laws and regulations

• Maintain customer confidentiality at all times

• Report customer service issues to the Manager

  

Skills Required:

• Excellent customer service, communication and problem-solving skills

• Knowledge of customer service principles and practices

• Knowledge of relevant laws, regulations and customer service standards

• Ability to remain calm and professional in stressful situations

• Ability to handle multiple tasks simultaneously

• Proficiency in Microsoft Office Suite and

 

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Job Information

How much is the Offered Salary for this role?

tenet will offer salary in the range 1 LPA - 3 LPA. The exact salary will be decided based on your skills, experience and interview performance.

Role requires experience in

Domestic - India

Number of positions / openings

4

What is the Min. Experience required for this job?

tenet expects the desired candidate to have minimum experience of 0 years

What is the Max. Experience required for this job?

tenet expects the desired candidate to have maximum experience of Less than 1 Year

Industry

health, wellness & fitness

What is the Qualification required for this job?

tenet expects the desired candidate to be a Graduate

Degree

Any

Work Shift

Day shift

Are there any unique Key Skills required for this job?

tenet expects the desired candidate to have the following skills: Customer support

Work Location Type

Office

Location

Hyderabad,Hyderabad

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