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Client Success Specialist

Posted by NWORX

3 LPA - 5 LPA
About Company
NWORX is an expert-led AI co-pilot implementing talent assessment and talent development journeys for our enterprise clients across India and the Middle East.
Job Description



  • Guide & nudge Senior Leaders to focus on completion of their developmental & performance tasks per leadership development plan
  • Deliver excellent user experience of NWORX. Execute the process with diligence and timeliness. When needed, identify better solutions for user experience and refine the processes.
  • Support program management across multiple internal, external, and client stakeholder groups.
  • Collect user data to assess progress against defined platform metrics and for intelligent reporting. Build and publish the product usage narratives as well as client impact narratives.
  • Communicate product updates to users in a timely and useful manner
  • Coordinate events for the leaders by working with multiple stakeholders
  • Analyze the user and buyer feedback data and recommend enhancements to product and customer experience.


  • Required Skills
    Ability to empathize with stakeholders by immersing oneself in client’s context
  • Ability to share great rapport with Senior Leaders
  • Excellent verbal & written communication skills
  • Critical thinker
  • Growth Mindset
  • Open to receive critical feedback & improvise rapidly
  • Ability to deliver within strict deadlines
  • Proficient in analyzing data using MS Excel
  • Digital savvy
  • Ability to create sharp power point/prezi presentations quickly
  • Good sense of humor to help making work joyful for other stakeholders
  • A keen interest in Leadership Development & Leadership is a big plus

Remuneration offer

  • Competitive salary- More than market average for similar roles & experience
  • Medical Insurance
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Job Information

How much is the Offered Salary for this role?

NWORX will offer salary in the range 3 LPA - 5 LPA. The exact salary will be decided based on your skills, experience and interview performance.

Role requires experience in

Domestic - India

Number of positions / openings


What is the Min. Experience required for this job?

NWORX expects the desired candidate to have minimum experience of 0 years

What is the Max. Experience required for this job?

NWORX expects the desired candidate to have maximum experience of 0 years


human resources,Information Technology & Services

What is the Qualification required for this job?

NWORX expects the desired candidate to be a Graduate



Work Shift

Day shift

Are there any unique Key Skills required for this job?

NWORX expects the desired candidate to have the following skills: Client Relationship Management

Work Location Type




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