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About the Company
We are Mojocare. We are building a digital-first wellness studio enabling Indians to take control of their health, wellness & happiness and lead more wholesome lives. Taking care of oneself is no longer a hassle – the future of primary healthcare is here, now. We have an ambitious mission and an even more ambitious team. We are growing and constantly expanding our team and offerings. If you are as excited about revolutionizing primary health and wellness as us, join us!
Job Role
Reach out to all the customers via call who place fresh orders to confirm address and check for cancellations pre dispatch.
Verify the NDR shared by the courier partner on a daily basis and send reattempt/RTO instructions.
Check for fake attempts at the last mile.
Make CSAT calls and pacify customers who escalate by providing appropriate resolution.
Take inbound calls to address customer queries.
Requirements
0-2 years of experience in customer service or similar domain.
Fluency in English or Hindi is a must. Limited/full working proficiency in regional languages like Kannada, Tamil, Telugu etc is a plus.
12th pass/undergraduate.
Ability to multitask, set priorities and manage time effectively in a fast paced environment.
Stationed in Bangalore.
Basic understanding of working with computers and MS Excel.
Look forward to:
Working with a world-class team.
Fun & work at the same place with an amazing work culture and flexible timings.
Get ready to transform yourself into a A+ Employee
Join Mojocare and Make History!
MojoCare Store will offer salary in the range 2 LPA - 3 LPA. The exact salary will be decided based on your skills, experience and interview performance.
NA
5
MojoCare Store expects the desired candidate to have minimum experience of 0 years
MojoCare Store expects the desired candidate to have maximum experience of 2 years
BPO / Call Centre,Others
MojoCare Store expects the desired candidate to be a Post graduate
Any degree
Day shift
MojoCare Store expects the desired candidate to have the following skills: Client Relationship Management,Customer support,Customer Handling
Office
Bangalore
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