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The Kredily Team has created a powerful and complete HRMS and Payroll Software that helps companies automate their HR and Payroll workflows without spending a single penny. With Kredily Payroll Software you can now streamline your HR workflows by: ● Eliminating error-prone, manual & time-consuming spreadsheet/excel based workflows. ● Empowering and engaging your employees. ● Tracking attendance and optimizing your business expenditure. Kredily is also tax-compliant – meaning you automatically benefit from in-built PF, ESI, PT & TDS checks, challan & voucher generation. Kredily helps you manage attendance and payroll online. Our Vision HR and Payroll teams face the brunt of overload towards the end of the month. Imagine if you could save 4 working days per month by automating mundane and repetitive tasks. Kredily offers Payroll and HR software at zero cost across organizations in India, which will make the lives of HR professionals, finance managers and business founders simpler. About Kredily Kredily is a Payroll and HR Software. It is a product of PeopleProsper Technology, a Bengaluru-based HRTech and FinTech company. The company was founded by Devendra Khandegar who is an alumnus of IIT-Kanpur and IIM-Lucknow in 2017. The company serves over 1000 companies and is growing at a rapid pace.
Role – Customer Support (Payroll) Role Type – Full-time Role and Responsibilities: ● Support the team in the operational conversion of Kredily strategic objectives. ● Provide support and specific advice in the implementation of processes and standards for all Kredily Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training ● Support the identification and planning of services Kredily Services will provide. ● Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts ● Perform user administration tasks (e.g. access management). ● Track service requests and troubleshoots – analyze error messages and questions, support periodic cost and efficiency analyzes to support productivity objectives, support personnel cost budgeting process and control. ● Support evaluation of the services / processes / continuous improvement in scope. ● Contribute to Kredily Services projects at country or BU level Minimum requirements What you bring to the role: ● Bachelor’s Degree or equivalent in education and experience. ● Certified Payroll Professional designation or equivalent experience preferred. ● At least 2 years of experience in a major payroll processing operation with employees ● Proficiency in English & Hindi – other languages are an advantage
Kredily, PeopleProsper Technologies Pvt Ltd will offer salary in the range 2.5 LPA - 4.5 LPA. The exact salary will be decided based on your skills, experience and interview performance.
Domestic - India
5
Kredily, PeopleProsper Technologies Pvt Ltd expects the desired candidate to have minimum experience of 1 year
Kredily, PeopleProsper Technologies Pvt Ltd expects the desired candidate to have maximum experience of 4 years
computer software
Kredily, PeopleProsper Technologies Pvt Ltd expects the desired candidate to be a Graduate
Any
Day shift
Kredily, PeopleProsper Technologies Pvt Ltd expects the desired candidate to have the following skills: Customer Handling,Customer support
Office
Bangalore
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