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Customer Support Executive(Non Voice)

Posted by HappyCredit

Bangalore
15000 LPA - 18000- LPA
About Company
Job Description

HappyCredit is a fintech startup that’s making online shopping delightful for 400mn Bharat shoppers with credit, rewards, shopping inspiration, and more.

With HappyCredit, drive massive impact & transform online shopping and financial liquidity for a huge audience. We are well-funded & backed by marquee India and US-based investors. HappyCredit is building a world-class remote team for the foreseeable future with very attractive compensation & employee benefits.

Responsibilities
Communicate with app users via email and chat
Ensure customers are updated regarding their queries within the TAT.
Resolving customer issues basis the guided operational procedures and policies.
Respond to all inquiries received via social media
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer’s needs
Data entry in various platforms

Requirement

Fresher- 0-1 yrs experience

Excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Experience with using MS Office (Excel and Word) and Google Docs

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Job Information

How much is the Offered Salary for this role?

HappyCredit will offer salary in the range 15000 LPA - 18000- LPA. The exact salary will be decided based on your skills, experience and interview performance.

Role requires experience in

Bharat shoppers with credit, rewards, shopping inspiration, and more.

Number of positions / openings

2

What is the Min. Experience required for this job?

HappyCredit expects the desired candidate to have minimum experience of 0 years

What is the Max. Experience required for this job?

HappyCredit expects the desired candidate to have maximum experience of 1 years

Industry

Banking,FinTech / Payments

What is the Qualification required for this job?

HappyCredit expects the desired candidate to be a Graduate

Degree

other

Work Shift

Day shift

Are there any unique Key Skills required for this job?

HappyCredit expects the desired candidate to have the following skills: Analytical skills,B2C,Client relationship,Communication skills,Customer handling

Work Location Type

Remote

Location

Bangalore

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