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Customer Support Executive

Posted by Grow Hopes

Jaipur
2.5 LPA - 3 LPA
About Company
We position our brand as a comprehensive solution that offers revenue cycle management, IT and staffing solutions. Powered with best in class technology and a competent team of professionals, we are proficient in meeting your dynamic needs.
Job Description

Job Title: Customer Support Executive (International Blended Process)

Location: Sitapura, Jaipur

Salary: INR 20,000 to 23,000 CTC per month

Shift: Night Shift (05:30 PM to 02:30 AM)

Process: International Blended Process (Voice and Chat)

 

Key Responsibilities:

Provide exceptional customer service via both voice and chat channels.

Handle inquiries, resolve issues, and ensure customer satisfaction.

Communicate effectively and professionally with customers, utilizing excellent English fluency.

Collaborate with team members to maintain high-quality service standards.

Accurately document customer interactions and details for future reference.

 

Requirements:

Minimum 6 months of experience in customer support.

Excellent English fluency, both verbal and written.

Ability to adapt to a dynamic work environment.

Strong problem-solving skills and customer-oriented mindset.

Willingness to work in night shifts.

 

Perks and Benefits:

Cab facility for pick-up and drop-off.

One-time meal facility worth INR 500 per month.

Fixed off on Saturdays and Sundays.

Opportunity for career growth and development.

 

If you are passionate about delivering outstanding customer service and thrive in a dynamic work environment, we would love to have you on board! Apply now to join our team and be a part of our journey towards excellence in customer support. If you are interested, kindly share your resume at [email protected] or you can directly WhatsApp us at 9929751993.

 

NOTE: Immediate Joiners only 

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Job Information

How much is the Offered Salary for this role?

Grow Hopes will offer salary in the range 2.5 LPA - 3 LPA. The exact salary will be decided based on your skills, experience and interview performance.

Role requires experience in

International - Others

Number of positions / openings

10

What is the Min. Experience required for this job?

Grow Hopes expects the desired candidate to have minimum experience of 0 years

What is the Max. Experience required for this job?

Grow Hopes expects the desired candidate to have maximum experience of Less than 1 Year

Industry

telecommunications

What is the Qualification required for this job?

Grow Hopes expects the desired candidate to be a Graduate

Degree

Any

Work Shift

Night shift

Are there any unique Key Skills required for this job?

Grow Hopes expects the desired candidate to have the following skills: B2B - Small & Medium Enterprise Sales

Work Location Type

Office

Location

Jaipur

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