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Customer care representative / Sr. Customer care representative

Posted by Tech Mahindra

3 LPA - 4 LPA
About Company
Tech Mahindra
Job Description

Job Role / Designation –

  • Customer care representative – >1 year
  • Sr. Customer care representative – >2 year

Open Positions (Vacancy) – 100 in Apr’23 and 150 in May’23

Communication – Excellent Communication skills

Experience (Yrs) – minimum 1 year of Int. BPO voice exp. Should have computer and Internet knowledge and Cust service exp.

Experience Type (B2B/B2C) – B2C

Salary Grid –    

BPO Voice Exp. Band   TCTC Net Take Home
12 to 18 Months U1 317,000     24,000
18 to 24 months U1 342,000     26,000
25+ months U2 367,000     28,000

Office Location – Knowledge Boulevard – Sector 62 Noida

Mode of Work (Onsite/WFH/Hybrid) – Onsite – Work from Office

Geography – Domestic – India

Working Days – 5 days per week / split week off

Industry Pref – BPO

Age Criteria – <32

Education – 

UG drop / Any Graduate / Should not be perusing regular / part time course. 

Any course which affects the job is not to be sources

Must Have – Min 1 year of exp in any international voice process

Cab facility available – One Side – pick up or Drop during odd hours

Shift Timings – Rotational but maximum occupancy will be in Day shirt or before 11 pm

Process company (Client Name) – Client name cannot be disclosed but it would be an ecommerce process for India Market.

Interview Rounds – HR Round -> Versant (55) -> OPS Round -> Client Round

Documents – All Academic (10/12/Grad), All Exp and Aadhar card, PAN Card, Photo, Resume

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Job Information

How much is the Offered Salary for this role?

Tech Mahindra will offer salary in the range 3 LPA - 4 LPA. The exact salary will be decided based on your skills, experience and interview performance.

Role requires experience in

Domestic - India

Number of positions / openings


What is the Min. Experience required for this job?

Tech Mahindra expects the desired candidate to have minimum experience of 0 years

What is the Max. Experience required for this job?

Tech Mahindra expects the desired candidate to have maximum experience of 3 years

What is the Qualification required for this job?

Tech Mahindra expects the desired candidate to be a Graduate

Work Shift

Rotational shift

Work Location Type




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