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Job Description :
• Responsible for handling customer queries via email and chat.
• Resolve customer complaints and inquiries in a timely and accurate manner.
• Provide customers with product and service information.
• Identify and escalate priority issues.
• Follow up customer interactions.
• Gather customer feedback and provide insights to the team.
• Update customer information in the customer service database.
• Ensure customer satisfaction and provide professional customer support.
• Maintain a positive, empathetic and professional attitude towards customers.
• Follow communication procedures, guidelines and policies.
Ivaira solutions will offer salary in the range 1 LPA - 5 LPA. The exact salary will be decided based on your skills, experience and interview performance.
Domestic - India
25
Ivaira solutions expects the desired candidate to have minimum experience of 0 years
Ivaira solutions expects the desired candidate to have maximum experience of 0 years
executive office,telecommunications
Ivaira solutions expects the desired candidate to be a Graduate
Any
Rotational shift
Ivaira solutions expects the desired candidate to have the following skills: B2B - Small & Medium Enterprise Sales
Office
Bangalore,Indore,Mumbai
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