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Customer Support Representative
Mumbai
3 LPA - 5 LPA
About Company
We are looking for an empathetic, passionate and experienced Career Counsellor to rnaid our students with deciphering and selecting their preferred trajectories! As our rnCareer Counsellor your main responsibility is to help educate others about tattoo rnartistry as a career path. The career counsellor will be required to uncover students'. rnprominent and latent strengths and confer with them to deliberate findings obtained.rnThe goal is to journey with students on their path to become artist.
Job Description
Responsibilities
– Make Calls to connect with leads in real time
– Reply to Direct Chats to connect with them in real-time
– Maintaining and following Sales processes and SOPs
– Handling inquiries through Inbound Calls & Chat.
– Build High-quality relationships with Prospects, Customers, and teams.
– Maintain CRM database
– Gather leads and customer information and update in CRM
– Work with team to reach goals
– Should be able to work late or come early if the work assigned is not completed
– Provide correct recommendations, and information to the leads and customers
– Participation in Team building activities and HR events
– Lead Management
– Lead Mining
– Achieve Target
– Coordinate with teams and ensure that the customer experience is not hampered
Requirements
– Minimum High School completed
– Graduate preferred
– 1+ Sales & Customer Service Experience
– Good Communication skills written and verbal. Persuasive speaking skills
– Thorough understanding of prospecting and negotiation techniques
– Self-control and Self-motivated
– Empathy, Adaptability, Attentiveness, Patience & Ability to use Positive language
– Effective Listening & Time management skills
– Willingness to Improve & ability to admit when you don’t have an answer or when you are wrong, Ability to receive feedback
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Job Information
How much is the Offered Salary for this role?
Get Structured Consulting Services Pvt. Ltd. will offer salary in the range 3 LPA - 5 LPA. The exact salary will be decided based on your skills, experience and interview performance.
Role requires experience in
Domestic - India
Number of positions / openings
10
What is the Min. Experience required for this job?
Get Structured Consulting Services Pvt. Ltd. expects the desired candidate to have minimum experience of 0 years
What is the Max. Experience required for this job?
Get Structured Consulting Services Pvt. Ltd. expects the desired candidate to have maximum experience of Less than 1 Year
Industry
arts & crafts
What is the Qualification required for this job?
Get Structured Consulting Services Pvt. Ltd. expects the desired candidate to be a Graduate
Degree
Any
Work Shift
Day shift
Are there any unique Key Skills required for this job?
Get Structured Consulting Services Pvt. Ltd. expects the desired candidate to have the following skills: Customer Handling
Work Location Type
Office
Location
Mumbai