•Minimum of 1 to 4 years of Call Center experience
•Any Bachelor’s degree required
•Excellent interpersonal and communication skills, business acumen, the ability to adapt to change and experience in contact center tools.
•Excellent people handling skills with expert knowledge of the contact center operations.
•Self-motivated, team player, action and results oriented
•Excellent organization skills with the ability to multitask. Expert problem solver. Effectively use of knowledge
•Understanding the contact center industry, client relationship, understanding market trends and have a strategic mindset to grow the business and solve problems.
•Ability to perform under pressure
•Willingness to work in rotational shifts including night shifts and working on weekend.
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