Sign up Now
+91
Log in
Forgot Password
Add Profile Data
Practice with AI powered mock interviews
Interview preparation, Mock interview

Customer Relationship Executive

Bangalore
3 LPA - 3 LPA
About Company
Job Description

Job Description

– Build and maintain relationships with the entire customer base assigned by ensuring good engagement with customers during the life cycle of the customer like welcome, agreement and handover of possession.

– Responsible for Demand note generation etc.

– Attending customers who visit HO with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process.

– Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call.

– Managing post booking customer services till delivery /possession stage.

– Collection of payment dues, against demands generated with construction progress.

– Assisting customers on allotment of Flats, Registration, Cancellation, Bank Loan Issues, Transfer of Deeds, Bank Loan processing of documents etc.

 

Required Knowledge, Skills and Abilities

Must have outstanding customer service skills.
Strong interpersonal and active listening skills.
Must have good computer skills such as Microsoft excel, word etc.
Must be highly detail oriented and have the ability to effectively multi-task.
Must have excellent management and leadership skills.
Extensive knowledge of the products and services offered by the company.

Education and Experience

Associate’s degree in Business, Management or Public Relations.
Bachelor’s degree in Business Administration, Business Management, Hospitality, Finance or Computer Science.
Experience as a customer service representative at a call center or other environment with many customers.

Apply to this job
Impress hiring managers with your application
for easy apply if you have an account already
 
Job Information

How much is the Offered Salary for this role?

Bricks and Milestones will offer salary in the range 3 LPA - 3 LPA. The exact salary will be decided based on your skills, experience and interview performance.

Role requires experience in

NA

Number of positions / openings

2

What is the Min. Experience required for this job?

Bricks and Milestones expects the desired candidate to have minimum experience of 2 years

What is the Max. Experience required for this job?

Bricks and Milestones expects the desired candidate to have maximum experience of 3 years

What is the Qualification required for this job?

Bricks and Milestones expects the desired candidate to be a Post graduate

Degree

B. Com,B.Sc,BBA,BBM

Work Shift

Day shift

Work Location Type

Office

Location

Bangalore

Best Resume Builder
Start with FREE resume builder

Get Interesting Jobs!

Subscribe to our job notifications