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Inbound Call Center Representative – Work from Home with Attractive Incentives

Posted by AVS

Amritsar
1.5 LPA - 2.5 LPA
About Company
Marketing and salesrnOffice is in Australia
Job Description

Position: Inbound Call Center Representative

Location: Work from Home

Compensation: Competitive base salary with attractive per-booking incentives

Job Type: Full-Time

Experience Level: Entry to Mid-level

Preferred Experience: Marketing experience

 

Key Responsibilities:

  • Answer incoming calls from customers promptly and courteously.
  • Provide information about products and services, address customer inquiries, and resolve issues efficiently.
  • Book appointments or sales as per customer requirements, ensuring a high conversion rate.
  • Maintain detailed and accurate records of customer interactions and transactions.
  • Meet or exceed performance targets, including booking rates and customer satisfaction scores.
  • Collaborate with team members and supervisors to enhance service quality and performance.
  • Continuously improve knowledge of products, services, and company policies.
  • Utilize marketing experience to identify and seize opportunities to upsell or cross-sell.
  •  

Requirements:

  • Proven experience as a call center representative or in a similar customer service role.
  • Excellent English communication skills, both verbal and written.
  • Strong active listening and problem-solving abilities.
  • Ability to work independently and manage time effectively in a remote work environment.
  • Familiarity with CRM systems and practices is a plus.
  • Marketing experience is preferred.
  • High school diploma or equivalent; further education or certifications in customer service or marketing is an advantage.
  •  

Benefits:

  • Work from the comfort of your home.
  • Competitive base salary with attractive per-booking incentives.
  • Opportunities for career advancement and professional development.
  • Flexible working hours.
  • Supportive and collaborative team environment.
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Job Information

How much is the Offered Salary for this role?

AVS will offer salary in the range 1.5 LPA - 2.5 LPA. The exact salary will be decided based on your skills, experience and interview performance.

Role requires experience in

Domestic - India

Number of positions / openings

2

What is the Min. Experience required for this job?

AVS expects the desired candidate to have minimum experience of 0 years

What is the Max. Experience required for this job?

AVS expects the desired candidate to have maximum experience of 0 years

Industry

marketing & advertising

What is the Qualification required for this job?

AVS expects the desired candidate to be a Graduate

Degree

Any

Work Shift

Day shift

Are there any unique Key Skills required for this job?

AVS expects the desired candidate to have the following skills: B2B - Small & Medium Enterprise Sales

Work Location Type

Remote

Location

Amritsar

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