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Customer Relationship Manager

Posted by Aashrayaa Project

Bangalore
3 LPA - 5 LPA
About Company
Job Description

Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession

– Responsible for Customer Satisfaction and high service quality standards – Consistency in experience backed up by constant monitoring and necessary enhancements

– Responsible in maintaining MIS and closely work for Preparation of Final work Report.

– Co-ordinating with the internal partners and middle office teams for the process improvement & updating the MIS report logic’s.

– Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation.

– Responsible for handling customers of Lawns & Beyond project contains entire customer data base.

– Attending customers who visit HO with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process.

– Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call.

– Managing post booking customer services till delivery /possession stage.

– Collection of payment dues, against demands generated with construction progress

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Job Information

How much is the Offered Salary for this role?

Aashrayaa Project will offer salary in the range 3 LPA - 5 LPA. The exact salary will be decided based on your skills, experience and interview performance.

Role requires experience in

Domestic - India

Number of positions / openings

2

What is the Min. Experience required for this job?

Aashrayaa Project expects the desired candidate to have minimum experience of 0 years

What is the Max. Experience required for this job?

Aashrayaa Project expects the desired candidate to have maximum experience of Less than 1 Year

Industry

construction,real estate

What is the Qualification required for this job?

Aashrayaa Project expects the desired candidate to be a Graduate

Degree

Any

Work Shift

Day shift

Are there any unique Key Skills required for this job?

Aashrayaa Project expects the desired candidate to have the following skills: B2B - Small & Medium Enterprise Sales

Work Location Type

Office

Location

Bangalore

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