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Voice Operations | Just Dial Career | Just Dial Jobs | Jobs at Chennai

Posted by Just Dial

Chennai
1 LPA - 1.5 LPA
About Company
Frankfinn Aviation Services Pvt. Limited is a Education Management company and has headquarters in Gurugram, Haryana, India. Frankfinn Aviation Services Pvt. Limited has 198 employees. It was founded in 1993. Frankfinn Aviation Services Pvt. Limited specialises in academy, professional training. Frankfinn Aviation Services Pvt. Limited is a private company.
Job Description

Candidates with BPO Experience.

 

  • The expected roles and responsibilities are as follows, for which they will be completely trained:
  • Handling the Callers diligently and providing the required information promptly over the phone.
  • Listen to the callers’ concerns, Issues, and queries (if any) and respond to & direct them appropriately.
  • Refer escalations & questions to the respective team, if required for prompt closure.
  • Maintain a positive attitude and calmly respond to the callers.
  • Understand the process, execute, and maintain SLA in Certain Metrics.

 

Shifts:

 

  • Female candidates – 8 am – 1 pm, 8.30 am – 1.30 am, 9am – 2 pm, 10 am – 3 pm.
  • Male candidates – 4 pm – 9 pm, 5 pm – 10 pm, 6 pm – 11pm,  7 pm to 12 pm.
     

The candidates will be asked to come in either of the shifts.

  • Week offs will be given during the week and Saturday/Sunday will be a working day.
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Job Information

How much is the Offered Salary for this role?

Just Dial will offer salary in the range 1 LPA - 1.5 LPA. The exact salary will be decided based on your skills, experience and interview performance.

Role requires experience in

Domestic - India

Number of positions / openings

20

What is the Min. Experience required for this job?

Just Dial expects the desired candidate to have minimum experience of 0 years

What is the Max. Experience required for this job?

Just Dial expects the desired candidate to have maximum experience of 10 years

Industry

broadcast media,internet,publishing

What is the Qualification required for this job?

Just Dial expects the desired candidate to be a Graduate

Degree

Any

Work Shift

Rotational shift

Are there any unique Key Skills required for this job?

Just Dial expects the desired candidate to have the following skills: B2B - Small & Medium Enterprise Sales,B2C Sales,Client Acquisition

Work Location Type

Office

Location

Chennai

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